Ana / Senaryolar / Destek Talebi

▶️ Destek Talebi Açtım

  1. URL: /destek > 'Yeni Talep'
  2. GET /api/support/categories (7), /priorities (4)
  3. Form: kategori, öncelik, başlık, açıklama, dosya ekle
  4. POST /api/support/tickets
  5. POST /api/support/tickets/{id}/upload (varsa dosya)
  6. Admin email + ticket dashboard
  7. Cevap → POST /api/support/tickets/{id}/reply

Endpoint'ler

POST/api/support/tickets
POST/api/support/tickets/{id}/upload
POST/api/support/tickets/{id}/reply